Return and Refund Policy

At Provenance, we ensure our product quality is of the highest possible standards. If you are however unhappy with your order, kindly contact us at the below details for refunds under the following conditions:

 

Damaged product information to be shared within 48 hours after order is successfully delivered.

 

Damaged product to be sent back to Provenance in its original packaging. Cost of delivery, if any, will not be included in the refund.

 

Refund will be made within a 10-day period after the request.

 

CUSTOMER CARE

 

Mon to Sun: 9am - 10pm (IST)

 

+91 98334 11553 | +91 91360 02899

 

info@provenancegifts.com