This Terms of Service Agreement (the "Agreement") governs your use of this website, (the "Website"), Burgundy Hospitality Pvt. Ltd ("Company") offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. The Company reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. The Company will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. The Company Ltd encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with the Company for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.


Terms of Offer. This Website offers for sale certain products (the "Products"). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement. Customer Solicitation: Unless you notify the Company or its sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations from the Company. Opt Out Procedure: We provide two (2) easy ways to opt out from future solicitations. 1. You may use the opt out link found in any email solicitation that you may have received. 2. You may also choose to opt out, via sending your email address to Proprietary Rights. The Company has proprietary rights and trade secrets in the distribution of Products. You may not copy, reproduce, resell or redistribute any product manufactured and/or distributed by the Company. The Company also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information. Goods and Service Tax (GST). If you purchase any Products, you will be responsible for paying any applicable tax.


Content, Intellectual Property, Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. The Company created and gathered the information offered on this Website. To the extent that the Company does create the content on this Website, such content is protected by intellectual property laws of India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, non-commercial use. Any links to third-party websites are provided solely as a convenience to you. The Company does not endorse the contents on any such third-party websites. The Company is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.

Use of Website. The Company is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website. License. By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, non-commercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization the Company or the applicable third party (if third party content is at issue).

Posting. By posting, storing, or transmitting any content on the Website, you hereby grant the Company a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. The Company does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. The Company is not liable for any damage or harm resulting from any posts by or interactions between users. The Company reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content the Company deems objectionable.


We trust that, every user of our Website/Products/Services must be in a position to provide an informed consent prior to providing any Information required for the use of the Website/Products/Services. By registering with us, you are expressly consenting to our collection, processing, storing, handling and disclosing of your Information as set forth in this Policy now and as amended by us from time to time. Processing, your Information in any way, including, but not limited to, collecting, using, sharing, storing, combining, deleting, transferring and disclosing Information all of which activities will take place in India and in case you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.


We may alert you through Call/SMS/Whatsapp to inform you about new products, offerings or other information which we feel might be useful for you.


When you send an email or other communications to us, we may retain those communications in order for us to process your inquiries, respond to your requests in a timely manner and so as to improve our Services.


You agree that any use on the site is at your own risk and the Company is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Your unique identifier is your email ID. You are responsible for updating the same as we will send all communication on your order status and delivery details to this email ID only. Further, adding your mobile number to the account information allows us to contact you in case of any requirements to schedule appointments, alterations, advise delivery of orders as well as any unforeseen circumstance. We respect your privacy. In compliance with data privacy laws governing the jurisdictions in which we provide our service, you may delete your account at any time. Upon any termination, discontinuation or cancellation of Services or your Account, the following provisions will survive: "Pricing", "Payment", "Trademark Copyright and Restriction", "Privacy Policy", "Governing Law & Arbitration". You consent to receive communications from us by way of e-mails, phone calls and SMSs with respect to your transactions on our website. Users will be required to register their valid phone numbers and e-mail addresses to facilitate such communication. We may also use your e-mail address to send you updates, newsletters, changes to features of the Service, and the like to provide you better Services. You may at any time unsubscribe from our newsletters, email or SMS campaigns by clicking on the appropriate settings in your Profile on our website.


The Company tries to be as accurate as possible in the representation of information on the website and in our stores. However, the Company does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free.


Whilst we try to ensure that all details, descriptions and prices that appear on this website are accurate, errors may occur. If we discover an error in the price of any Product or Service that you have ordered from the Company, we will notify you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. Our prices when shopping online from India are inclusive of GST. For shipments outside of India, you will be solely responsible for calculating and paying any and all taxes, customs duties, fees, etc. imposed by the destination country in relation to the Product(s) or Services. Delivery costs may be charged in addition; such additional charges are displayed where applicable and included in the total cost.

For our international customers, please note that all charges are in the currency displayed on the website. In case of any interbank fees, the Company has no control in determining what these charges are and it is understood that the customer will bear these charges (if any).

In case where a refund is issued, we will not refund any shipping charges, custom duties or taxes as applicable. Items purchased on Sale at our Stores are not eligible for returns, refunds or alterations.


The Company may at times offer promotional codes to our customers to avail of special discounts and offers. The promotional codes cannot be used in conjunction with any other offers. These codes may be restricted to a particular category or brand. The Company retains the right to honour promotional codes or disallow the same if it has deemed to be used for the purpose of gaming the system.



This Agreement shall be interpreted and construed in accordance with the laws applicable in India. The courts of Mumbai, India shall have exclusive jurisdiction in any matter relating to or arising out of this Agreement.


Gift vouchers can be purchased at our website as electronic gift vouchers. The following conditions will apply in regard to their validity and redemption:

Items purchased via a gift voucher are not entitled to a refund in cash or credit.

All gift vouchers have a validity of 1 year from the date of purchase. They cannot be refunded in cash or credit to the beneficiary or the purchaser.

Gift vouchers are for a single user only and cannot be redeemed for purchase of items for another customer, i.e., they are non-transferrable.


Last date of modification: 06 June 2023