Shipping Charges & Timing

We are currently shipping across India. Delivery timelines are as follows - 

Mumbai: Within 24 hours
Pune, Chennai, Delhi, Kolkata: 2-3 days
North East States / J&K / Himachal Pradesh / Andaman & Nicobar Islands: 4-5 days
Rest of India: 3-4 days

We will get your order to you as soon as possible! We are taking extra safety precautions with packaging and delivery but we will still aim to have your order to you as soon as possible and within the timelines mentioned above. 

In case you would like to schedule an urgent delivery please contact our team below and we will try to accommodate your request:
Phone: +91 9833411553 | Email: [email protected]provenancegifts.com 

Delivery Charges

All orders under 1500 INR: 150 INR

Orders between 1500 INR and 2500 INR: 250 INR

Orders above 3500 INR: 350 INR

Order Tracking 

You will receive an email confirmation with tracking details as soon as your order is dispatched from our store.

Should you have any questions about your order dispatch, we're just a quick email, phone call or WhatsApp away:
+91 9833411553 | Email: [email protected]provenancegifts.com | MON - SAT | 9:00 AM - 6:00  PM IST

Do you offer in-store pick-up for online orders?

Yes, we offer curb side pick up at all of our Stores. Select the pick-up option while checking out and your order can be picked up from the store of your choice. 

Provenance Bandra: Provenance, 53 Serpis Villa, Chimbai Road, Bandra (W), Mumbai 400 050
Phone: +91 9136002899
Store Hours: Mon – Sun 8:00am – 8:00pm

Provenance Palladium: Provenance, Palladium Ground Floor, Palladium Mall, 462, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Phone: +91 8291190798
Store Hours: Mon – Sun 11:00am – 7:00pm

Provenance Bengaluru: Provenance, UB City, Ground Floor, UB City, Vittal Mallya Rd,  Bengaluru - 560 001
Phone: +91 8433725566
Store Hours: Mon – Sun 11:00am – 9:00pm